Billing Terms & Conditions

Billing Terms and Conditions Policy for Solar Guys Pro

This Billing Terms and Conditions Policy ("Policy") governs the billing and invoicing practices between solarguyspro.com ("we," "us," or "our") and customers ("you" or "your") for purchases made on our website.

1. Billing Information Accuracy: You are responsible for providing accurate and up-to-date billing information when making a purchase. This includes your name, billing address, email address, and payment details. We are not liable for any consequences resulting from inaccurate or outdated billing information provided by you.

2. Pricing and Currency: The prices displayed on our website are in United States Dollars (USD) unless otherwise stated. We make every effort to ensure that our prices are accurate and up-to-date. However, in the event of an error in pricing, we reserve the right to cancel or refuse any orders placed for products or services at the incorrect price. If your payment has already been processed, we will provide you with the option to either cancel the order or pay the difference.

3. Order Confirmation and Invoicing: After placing an order on our website, you will receive an order confirmation via email. This confirmation will serve as an invoice for your purchase and will include the details of the products or services ordered, quantities, prices, applicable taxes, and any shipping or handling fees.

4. Payment Due Date and Late Payments: Payment for your order is due immediately upon placing the order. Failure to submit payment within the specified timeframe may result in the cancellation of your order. If you experience difficulties making the payment, please contact our customer support team to discuss alternative arrangements. Late payments may be subject to penalties, interest charges, or collection efforts as permitted by law.

5. Sales Tax: Sales tax will be applied to orders shipped to addresses within Virginia, in accordance with local tax laws. The applicable sales tax amount will be calculated during the checkout process and included in the invoice.

6. Billing Disputes: If you believe there is an error or discrepancy in your invoice, please contact our customer support within 12 hours of receiving the invoice. We will make every effort to investigate and resolve the issue promptly.

7. Refunds and Credits: Our refund policy can be found in our separate Refund Policy. Please refer to that policy for detailed information on how to request a refund and the applicable terms and conditions. Any approved refunds or credits will be issued in the original form of payment or as store credit, at our discretion.

8. Modification of Billing Terms and Conditions: We reserve the right to modify this Billing Terms and Conditions Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Policy on our website. By continuing to use our services, you acknowledge and agree to the updated Billing Terms and Conditions.

9. Governing Law and Jurisdiction: This Policy shall be governed by and construed in accordance with the laws of Virginia. Any disputes arising out of or related to this Policy shall be subject to the exclusive jurisdiction of the courts located in Virginia.

If you have any questions or concerns regarding our Billing Terms and Conditions Policy, please contact our customer support team:

7918 Jones Branch Dr, 4th Flr - #290, McLean, VA 22102, USA

McLean, VA 22102

United States

Phone: (US)(571) 350-0146

info@solarguyspro.com