SHIPPING & DELIVERY POLICY
This Shipping & Delivery Policy is part of our ("Terms") and should be therefore read alongside our main Terms: https://solarguyspro.com/pages/terms-of-service
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.
Order Shipment:
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@solarguyspro.com
No Shipping outside the USA.
Shipping Options
Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-7 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering.
Our paid shipping options are for products that require a shipment cost through several different shipping methods:
- LTL Freight
- Parcel
- Postal
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.
Order Shipment:
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@solarguyspro.com
No Shipping outside the USA.
Shipping Options
Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-7 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering.
- Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area.
- White Glove Delivery - this includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house!
Our paid shipping options are for products that require a shipment cost through several different shipping methods:
- LTL Freight
- Parcel
- Postal
- And More
This option usually takes between 5-7 days to arrive at your doorstep or mailbox after you've submitted your order. There are other options available depending on your shipping location. Each product has different shipping methods based on dimensions and weight. Shipping cost may vary depending on weight, height, dimensions, product type, and location of delivery. All shipping costs are calculated and displayed at checkout before purchasing.
QUESTIONS ABOUT RETURNS?
This option usually takes between 5-7 days to arrive at your doorstep or mailbox after you've submitted your order. There are other options available depending on your shipping location. Each product has different shipping methods based on dimensions and weight. Shipping cost may vary depending on weight, height, dimensions, product type, and location of delivery. All shipping costs are calculated and displayed at checkout before purchasing.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: (US)(571) 350-0146
- Email: info@solarguyspro.com
- Online contact form: https://solarguyspro.com/pages/contact
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE