TURBRO | Arcade H8BP Diesel Heater - European version

FAQ

Q: Can I use fuels other than diesel?

A: No! Please use diesel only, and high-quality diesel is advised. When transferring fuel from another container, avoid pouring any sediment from the bottom. Regularly check and clean any accumulated residue in the fuel tank.

Q: Can I use an extension cord if the heater is far from my battery? 

A: It’s not recommended to use an extension cord for DC power. If necessary, use a wire rated at 18 AWG (1.024 mm diameter, approx. 0.823 mm² cross-section) or thicker, and ensure all connections are secure. Although the rated current is 3A, the startup current can reach 10–12A.

Q: Can I use this heater indoors?

A: Yes. However, the exhaust must be directed outdoors to prevent deadly carbon monoxide buildup. Never run the heater in an enclosed space without proper ventilation, as the exhaust contains harmful gases.

Q: Can it be powered by a car cigarette lighter or a CB radio auxiliary outlet?

A: No. These outlets often supply enough voltage but insufficient current, which can prevent ignition. The starting current can be as high as 12A. 

The heater requires 130 watts at 12 or 24 volts during start-up. The main power connection has to be made at a circuit designed to sustain this load without a voltage drop. Vehicle lighter sockets and auxiliary power outputs for C.B. radios and other electronic accessories are not considered adequate power supplies for the heater.

Q: Can I use an AC to DC switching power supply?

A: Yes, if it provides a stable 12V/24V DC output and can deliver at least 12A of current. We recommend using high-quality, well-known brands to avoid startup failure due to inaccurate ratings or control board damage due to unstable current.

Q: Can I control multiple diesel heaters with one phone or remote?

A: No. To prevent operational errors and ensure a stable connection, each remote is uniquely paired with a single heater (specifically the one included in the same package). Similarly, one phone can only connect to and control one unit at a time.

Q: What is the maximum control distance?

A: The Bluetooth app control range is up to 30 m, while the remote control operates at a longer range of up to 50 m.

Q: Why does white smoke and a diesel odor appear during the first use?

A: This is normal. During initial startup, the combustion chamber temperature is low, which may cause incomplete fuel combustion. These effects will disappear as the system continues running and the temperature rises.

Q: Can the air intake and exhaust pipes be bent?

A: To maintain smooth airflow, avoid bending the pipes whenever possible, especially into sharp S- or Z-shaped curves. Restricting airflow can lead to carbon buildup, which directly reduces heating efficiency. If carbon accumulates, internal cleaning will be required.

Q: Why do I feel like the displayed temperature is inaccurate?

A: The room temperature shown on the LCD controller reflects the temperature detected by the controller's internal sensor, which may differ from your perceived temperature. The controller also features a temperature calibration function. Enter the basic settings interface and adjust it as needed.

Q: Why does the unit still make noise after being turned off? Should I disconnect the power?

A: This is normal. After a shutdown or a fault code appears, the fan continues running to expel exhaust and dissipate heat. DO NOT disconnect the power during this time, as it may cause overheating and damage internal components. Additionally, exhaust gases (manifesting as white smoke) may be expelled through the intake pipe, potentially burning the hose. Always wait until the fan has finished cooling (as indicated by the sound ceasing entirely) before disconnecting the power supply!

Q: Why does the app interface look different from the manual?

A: We continuously optimize the app to improve user experience. If you have questions about its operation, please feel free to contact our support team.

Q: What should I do before storing the heater?

A: If the heater won’t be used for an extended period, please follow these steps before storage:
Drain all fuel from the tank
Run the unit until the fuel lines are completely empty
Make sure the heater has fully cooled down before storing it away

Specification

• Model: H8BP
• Rated Voltage: 12 V/24 V DC, 220 V AC/50 Hz
• Operating Voltage Range: 10-26 V DC
• Rated Current: 3 A (Startup Current 10-12 A)
• Rated Power Consumption: Gear 1: 16.2 W; Gear 10: 54 W
• Heat Output: 2-8 kW
• Combustion Efficiency: ≥95%
• Fuel Type: Diesel
• Fuel Tank: 5 L
• Fuel Consumption: 0.16-0.40 L/h
• Temp Setting Range: 8-36℃
• Working Mode: Temperature Mode, Gear Mode, Blowing Mode
• Timer: 0.5-10 hr
• Altitude: Up to 5,000 m
• Control Method: Colored Smart LCD Digital Controller, Bluetooth App, Remote Control
• Bluetooth APP Control Range: 30 m
• Remote Control Range: 50 m
• Overheat Protection: 280℃ (Internal Aluminum Shell Temperature)
• Product Dimension: 35.0 x 26.8 x 32.0 cm
• Net Weight: 23.8 lb
• AC Power Cable Length: 1.8 m
• DC Power Cable Length: 1.0 m