EG4 | 12000XP Off-Grid Inverter | 48V Split Phase | 24kW PV Input | 12kW Power Output
Overview
EG4 12000XP Off-Grid Inverter
The EG4 12000XP is a robust all-in-one off-grid inverter built for high power output, smart connectivity, and reliable performance in both residential and commercial energy systems.
Key Features:
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High Voltage PV Input (Up to 480VDC): Allows for higher-voltage solar arrays, minimizing wiring complexity and supporting up to 24kW of solar input—no combiner box needed.
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Dual MPPT Tracking: Built with two independent MPPTs to enhance energy capture and ensure stable, efficient operation in changing light conditions.
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Wi-Fi Monitoring (Optional Plug-in): Manage your system remotely using the EG4 app or Monitor platform, giving you control and visibility from anywhere.
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Smart Battery Communication: Supports closed-loop integration with EG4 48V lithium batteries and compatible brands, enabling enhanced safety and efficiency.
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Rapid Shutdown Ready: Compliant with NEC 690.12, offering built-in rapid shutdown capabilities for added safety and code adherence.
Performance Overview:
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12,000W Continuous Output (18,000W Surge): Designed to handle heavy electrical loads, perfect for high-demand applications in off-grid settings.
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High MPPT Efficiency: Achieves up to 99% efficiency, optimizing solar energy conversion and minimizing system losses.
Technical Specs:
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AC Input: 120/240V AC | 50/60Hz
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Continuous Output: 12kW
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Surge Capability: 18kW (5 seconds)
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Battery Support: Lithium or Lead-Acid (minimum 400Ah recommended per inverter)
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Operating Range: 32°F to 113°F (0°C to 45°C)
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Built-In Protections: Reverse PV polarity, over-voltage, and surge protection
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Warranty: 5 Years
Ideal For:
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Off-Grid Homes: Perfect for homeowners seeking full energy independence.
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Cabins & Remote Locations: Delivers dependable power even in the most remote areas.
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Commercial or Industrial Sites: Built to meet demanding off-grid power needs with ease.
Why the EG4 12000XP?
Engineered for reliability, scalability, and ease of use, the EG4 12000XP combines high power output with cutting-edge safety features and remote access options. Whether you're powering a home, cabin, or worksite, this inverter delivers trusted performance in any off-grid scenario.
What's Included
(1) EG4 12000XP Off-Grid Inverter
(1) Wi-Fi Monitoring Dongle (optional add-on)
(1) User Manual
(1) Set of Battery Cables
(1) Mounting Bracket Kit
(1) PV Input Connector Set
(1) Grounding Lug
(1) Warranty Card
Specifications & Manuals
Warranty
5-Year Warranty
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Warranty Registration and Validity
Your warranty must be registered within the first year of purchase or you must provide proof of purchase from Solar Guys Pro, an EG4 authorized distributor, for it to remain valid. Failure to register or provide proof of purchase may result in an invalidated warranty. This limited warranty applies to the original purchaser and is transferable one time only if the product remains in the original installation location. All parts exchanges are covered during the warranty period, but replacement shipping charges may apply outside the continental US.
Warranty Exclusions: EG4 Electronics is not obligated under this limited warranty for products subjected to the following conditions (including but not limited to):
1) Damages incurred during installation, reinstallation, or removal
2) Poor workmanship by an individual, installer, or firm
3) Damages from mishandling or inappropriate environmental exposure
4) Damages from improper maintenance or operating outside specified conditions
5) Tampering, altering, or disassembly of the product
6) Using the product in unintended applications
7) Damages from lightning, fire, flood, earthquake, riots, or acts of God
8) Products with altered, defaced, or removed serial numbers
9) Unauthorized firmware updates, upgrades, or patches
10) Damages from voltage or current spikes due to open-loop lithium battery communications
EG4 product warranty is a limited warranty – EG4’s liability in the event of a product defect is limited to repair or replacement under the terms of this warranty. EG4 is not responsible for any additional or indirect damages arising from the product malfunction. This includes incidental or consequential damages, such as loss of revenue, profits, or time. EG4 is not liable for any direct or indirect loss of life, bodily injury, illness, or death arising from misuse or mishandling of the product, whether caused by negligence or otherwise.
Return Policy
For returns, please contact us at: 571-350-0146 or email us at: info@solarguyspro.com. To view our return policy, please go: HERE
Warranty Claims Procedure
To initiate a warranty claim, contact our customer service team via phone at 571-350-0146 or email at info@solarguyspro.com to request an RMA. Warranty claims can also be initiated through the official EG4 website (https://eg4electronics.com/warranty).
Contact Information:
- Email: info@solarguyspro.com
- Phone: +1571-350-0146
Warranty Periods
- Inverters:
- 10 years on 18kPV
- 3 years (5 years extended warranty with EG4 batteries) on 3k, 6k, 6.5k, and 8k
- Batteries:
- 10 years on LL
- 5 years on LifePower (10 years extended when used with 18kPV)
- 5 years on waterproof
- 5 years on indoor wall mount
- 10 years on outdoor wall mount
- Mini Split Air Conditioning:
- 5 years on EG4 Hybrid AC/DC 12K BTU Mini Split
- 5 years on EG4 Hybrid AC/DC 24K BTU Mini Split
- 5 years on EG4 9K AC Mini Split
- 5 years on EG4 12K AC Mini Split
